This privacy policy (“Policy”) relates to the manner in which Konark Cable System OPC Private Limited (“we”, “us”, “our”), operator of KCS Fibernet, handles and processes the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our storage, disclosure, and transfer of your information or data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarise yourself with the manner in which your data is being handled by us. We may change this Policy periodically and we urge you to check this page for the latest version.
What data is being collected
We may collect the following information from you:
- Name
- Contact information including address and email address
- Demographic information, preferences or interests
- Personal data or other information relevant or required for providing the goods or services to you
The meaning of personal data will be as defined under relevant Indian laws.
How we use your data
- Internal record keeping
- Improving our products or services
- Providing updates to you regarding our products or services, including any special offers
- Communicating information to you
- Internal training and quality assurance purposes
Who we share your data with
- Third parties including our service providers, in order to facilitate the provision of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons
- Our group companies (to the extent relevant)
- Our auditors or advisors, to the extent required by them for performing their services
- Governmental bodies, regulatory authorities and law enforcement authorities pursuant to our legal obligations or compliance requirements
Note: Notwithstanding anything under this Policy, as required under applicable Indian laws, we will not store any credit card, debit card or other similar card data of yours. All data or information collected from you will be handled strictly in accordance with applicable laws and guidelines.
Cookies
We use “cookies” to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. Third-party service providers have their own privacy policies addressing how they use such information.
Your rights relating to your data
Right to review. You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). We will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of consent. You can choose not to provide your data at any time while availing our goods or services, or withdraw your consent provided to us earlier, by contacting our customer support team. If you choose not to provide or later withdraw your consent, we may not be able to provide you our services or goods. These rights are subject to our compliance with applicable laws.
How long we keep your data
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, even after you terminate the business relationship with us. We will process such information or data in accordance with applicable laws and this Policy.
Data security
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
Queries and grievances
For any queries, questions or grievances about this Policy, please contact us. Call 06764-222212 (customer support) or message us on WhatsApp at +91 96687 70433, or email support@kcsfibernet.in.